Treasury & deposits
Lockbox
Services that receive, image, post, and deposit payments sent to a business customer's remittance address.
Buying context
Why it matters
Lockbox services accelerate receivables but handle customer mail, checks, remittance data, and posting rules. Exceptions and custody must be controlled from receipt through deposit and data delivery.
Due diligence
Questions to ask
- How is mail tracked from receipt through opening, imaging, deposit, storage, and destruction?
- Which remittance formats and customer posting rules can be supported without manual keying?
- How are missing payments, unmatched items, correspondence, and out-of-balance batches resolved?
- What business-continuity arrangement applies if the primary processing site cannot operate?
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Company listings
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